Show — or hide — internal diagnostic notes on the ticket receipt.
Per-template toggle: show diagnostic notes on the customer receipt for a transparent hand-over, OR hide them so internal notes stay internal. Two independent toggles: thermal receipt + A4 print.
'Diagnostic notes' are the technician's observations shared with the customer (e.g. 'battery health 78%, recommend replacement'). 'Internal notes' stay hidden — for things like 'customer arguing about warranty' or 'part is out of stock, use alternative'.
Bilingual template support: Danish version of the diagnostic notes prints for DK customers, English version for tourists / expats. Automatic based on the customer's language preference.
Four steps from setup to your first happy customer.
Write during ticket review. Mark public or internal.
Thermal + A4 print settings — show or hide notes.
Customer receipt exactly what you configured.
Automatic based on customer language.
A few examples of how shops use this every day.
Customer sees what tech observed — builds trust.
Sensitive comments stay hidden.
Right language auto-prints.
Start a 14-day free trial and use every feature — including this one — with your own data. No credit card required.