Get every ticket ping straight into your team chat.
Post ticket-created, ready-for-pickup, quote-accepted and daily-summary messages into a Mattermost channel of your choice. Fully self-hosted, so no data leaves your infrastructure — perfect for shops with strict IT / GDPR policies.
Per-event toggles let you pick which events go where. Everything goes to #general? Only critical alerts to #owners? Daily revenue summary to #management? All configurable.
Attachments render richly: device model, customer name (or masked for privacy), pickup deadline. One click on the message opens the ticket in a1RepairFlow. Zero context-switching for your team.
Four steps from setup to your first happy customer.
Create an incoming webhook in Mattermost. Paste URL here.
Turn on the specific events you want (30+ available).
Each event → its own channel (or share one channel for all).
Rich attachments, click-through to open the ticket.
A few examples of how shops use this every day.
Every ticket-created posts a message. Team knows instantly.
Big-ticket sale → celebration message to #wins.
End-of-day summary posted to #management.
Start a 14-day free trial and use every feature — including this one — with your own data. No credit card required.